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Validation of Antecedents of ERP Success in Indian Higher Educational Institutes

by Pratima N. Dabholkar, Hema Date
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International Journal of Applied Information Systems
Foundation of Computer Science (FCS), NY, USA
Volume 12 - Number 7
Year of Publication: 2017
Authors: Pratima N. Dabholkar, Hema Date
10.5120/ijais2017451712

Pratima N. Dabholkar, Hema Date . Validation of Antecedents of ERP Success in Indian Higher Educational Institutes. International Journal of Applied Information Systems. 12, 7 ( October 2017), 9-20. DOI=10.5120/ijais2017451712

@article{ 10.5120/ijais2017451712,
author = { Pratima N. Dabholkar, Hema Date },
title = { Validation of Antecedents of ERP Success in Indian Higher Educational Institutes },
journal = { International Journal of Applied Information Systems },
issue_date = { October 2017 },
volume = { 12 },
number = { 7 },
month = { October },
year = { 2017 },
issn = { 2249-0868 },
pages = { 9-20 },
numpages = {9},
url = { https://www.ijais.org/archives/volume12/number7/1004-2017451712/ },
doi = { 10.5120/ijais2017451712 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
}
%0 Journal Article
%1 2023-07-05T19:07:35.655148+05:30
%A Pratima N. Dabholkar
%A Hema Date
%T Validation of Antecedents of ERP Success in Indian Higher Educational Institutes
%J International Journal of Applied Information Systems
%@ 2249-0868
%V 12
%N 7
%P 9-20
%D 2017
%I Foundation of Computer Science (FCS), NY, USA
Abstract

Educational institutes are started adopting Enterprise Resource Planning (ERP) systems to manage their resources. Despite such huge amounts being spent on ERPs, recent industry reports and academic studies have indicated that many adopting Higher Educational Institutes (HEI) have come to realize that the deployments of such systems were not as effective as expected. In spite of implementation of ERP in HEI, ERP usage is very limited. The main objective of the study was to identify the factors influencing ERP usage in Indian higher educational institutes. The conceptual framework of this study is based on DeLone & McLean ERP success model. Organizational factors are integrated with the technological factors of the DeLone and McLean ERP Success model for the study and was tested empirically using questionnaire as a survey instrument. Primary data was collected from 205 Indian higher educational institutes of pan India. Total 346 respondents participated in the study. Technological factor “ease of use” and organizational factor “top management support” are found to be most reliable measures for measuring ERP success in higher educational institutes. Other technological and organizational factors are also found to be suitable for measuring ERP success in higher educational institutes. Identification of factors for measuring ERP success in Indian higher educational institutes is the unique contribution of this study.

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Index Terms

Computer Science
Information Sciences

Keywords

Enterprise Resource Planning Organizational Factors Technological Factors ERP Usage ERP Success

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