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International Journal of Applied Information Systems solicits high quality original research papers for the July 2023 Edition of the journal. The last date of research paper submission is June 15, 2023.

Holistic Exploration of Gaps vis-à-vis Artificial Intelligence in Automated Teller Machine and Internet Banking

Adekunle Y. A., Akinola Kayode E., Okolie S. O., Adebayo A. O., Ebiesuwa S., Ehiwe D. D. in Artificial Intelligence

International Journal of Applied Information Systems
Year of Publication: 2019
Publisher: Foundation of Computer Science (FCS), NY, USA
Authors:Adekunle Y. A., Akinola Kayode E., Okolie S. O., Adebayo A. O., Ebiesuwa S., Ehiwe D. D.
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  1. Adekunle Y A., Akinola Kayode E., Okolie S O., Adebayo A O., Ebiesuwa S. and Ehiwe D D.. Holistic Exploration of Gaps vis--vis Artificial Intelligence in Automated Teller Machine and Internet Banking. International Journal of Applied Information Systems 12(19):4-8, February 2019. URL, DOI BibTeX

    	author = "Adekunle Y. A. and Akinola Kayode E. and Okolie S. O. and Adebayo A. O. and Ebiesuwa S. and Ehiwe D. D.",
    	title = "Holistic Exploration of Gaps vis--vis Artificial Intelligence in Automated Teller Machine and Internet Banking",
    	journal = "International Journal of Applied Information Systems",
    	issue_date = "February, 2019",
    	volume = 12,
    	number = 19,
    	month = "February",
    	year = 2019,
    	issn = "2249-0868",
    	pages = "4-8",
    	url = "",
    	doi = "10.5120/ijais2019451786",
    	publisher = "Foundation of Computer Science (FCS), NY, USA",
    	address = "New York, USA"


Artificial Intelligence (AI) is a computer science discipline that seeks to create intelligent software and hardware that can replicate our critical mental faculties in order to work and react like humans. Key applications of AI include speech recognition, language translation, visual perception, learning, reasoning, inference, strategizing, planning, decision making, and intuition. Automated Teller Machine (ATM) is a system that is in place to provide the users with instant cash; this system rides on the technology of AI. But the system functions with a single tier of security - called the Personal Identification Number (PIN). The ATM is an electronic telecommunication device that allows the financial institutions customers to directly use a secure method of communication to access their bank accounts. It is a self-service banking terminal that accepts deposits and dispenses cash at a lightning speed. Any ATM installed operates while the card is inserted into the machine.

However, as man begins to realize the gains brought about by this machine to supplement human tellers, little did one know that the joy shall be short lived by the various sharp practices leading to financial losses. As banks are losing, so are the customers. News Media are filled with various forms of complaints on how users are losing money to fraudsters. Some have vowed never to come near usage of various cards – debit, credit or prepaid – local or international. The problem may even go as deep as engaging in legal battle between banks and their customers. This paper presents various gaps in authentication methods used in ATM transaction and their vulnerabilities and proffer robust authentication method to curb fraudulent activities in ATM. Hence, the need to find a lasting solution to ATM fraud is the main thrust of this paper.


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ATM, Artificial Intelligence (AI), Iris Recognition, Fraudster, Gaps, Internet Banking (IB)