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Reseach Article

Factors Influencing the Successful Implementation of the Warehouse Management System (WMS)

by Natesan Andiyappillai
International Journal of Applied Information Systems
Foundation of Computer Science (FCS), NY, USA
Volume 12 - Number 35
Year of Publication: 2020
Authors: Natesan Andiyappillai

Natesan Andiyappillai . Factors Influencing the Successful Implementation of the Warehouse Management System (WMS). International Journal of Applied Information Systems. 12, 35 ( December 2020), 30-34. DOI=10.5120/ijais2020451896

@article{ 10.5120/ijais2020451896,
author = { Natesan Andiyappillai },
title = { Factors Influencing the Successful Implementation of the Warehouse Management System (WMS) },
journal = { International Journal of Applied Information Systems },
issue_date = { December 2020 },
volume = { 12 },
number = { 35 },
month = { December },
year = { 2020 },
issn = { 2249-0868 },
pages = { 30-34 },
numpages = {9},
url = { },
doi = { 10.5120/ijais2020451896 },
publisher = {Foundation of Computer Science (FCS), NY, USA},
address = {New York, USA}
%0 Journal Article
%1 2023-07-05T19:10:56.800044+05:30
%A Natesan Andiyappillai
%T Factors Influencing the Successful Implementation of the Warehouse Management System (WMS)
%J International Journal of Applied Information Systems
%@ 2249-0868
%V 12
%N 35
%P 30-34
%D 2020
%I Foundation of Computer Science (FCS), NY, USA

In the recent years, the increasing complexity of the logistics and supply chain business requirements have been forcing the logistics and supply chain service providers to implement and use the Warehouse Management System (WMS) effectively and efficiently to satisfy those requirements. However, only the successful implementation of a WMS could help in meeting those requirements and provide the anticipated competitive advantage in the market. Hence, this research is attempted to explore and identify the key factors that could influence the successful implementation of WMS. In this research, a case study has been conducted in a leading Logistics and Supply Chain service provider to understand and evaluate those critical factors that are contributing to a successful WMS implementation based on the actual project implementation observations and project documentations. This study is expected to help the logistics and supply chain industry in learning these key factors and take necessary actions to make the WMS implementation a very successful one for their business.

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Index Terms

Computer Science
Information Sciences


Warehouse Management System WMS Logistics and Supply Chain Service Provider